Intendierte Lernergebnisse
At the end of the course, students should be able to understand basics of IT management, e.g.,* What is the role of IT in companies?* How to develop an IT strategy?* How to design and organize IT services (IT Service Management)?* How to organize changes and IT projects?
Lehrmethodik
Weekly lectureSimulation game
Inhalt/e
* IT as a strategic factor for business, IT Strategy Management* Enterprise Application Management* IT Service Management with ITIL
Literatur
Will be announced in the course.